Privacy Policy

Digiplug Marketing Service LLP ("Digiplug," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and the choices you have regarding your information.

1. Who We Are

DIGIPLUG MARKETING SERVICES LLP
Kakkanad,
Cochin, Kerala 682021, India
Email: info@digiplugmarketing.com

2. Information We Collect

We may collect the following categories of personal data:

• Identity & contact data: name, email address, phone number, company name, job title.
• Business data: website URL, industry, marketing goals, and information you provide in contact or quote forms.
• Technical data: IP address, browser type, device information, pages visited, and referral source.
• Communication data: messages, emails, and support correspondence with our team.
• Payment data: billing details processed through secure third-party payment providers (we do not store full card numbers).

3. Purposes of Data Processing

We process your personal data for the following specific purposes:

Purpose	Data Used	Legal Basis
Responding to inquiries and providing quotes	Contact, business, communication data	Contract / legitimate interest
Delivering digital marketing services	Identity, business, communication data	Contract performance
Processing payments and invoicing	Identity, payment, business data	Contract / legal obligation
Sending service updates and account notifications	Contact, communication data	Contract / legitimate interest
Marketing our services (with consent where required)	Contact, business data	Consent / legitimate interest
Improving our website and user experience	Technical data	Legitimate interest
Complying with legal and regulatory obligations	All relevant data categories	Legal obligation
Preventing fraud and ensuring security	Technical, identity data	Legitimate interest

4. How We Share Your Data

We do not sell your personal data. We may share information with:

• Service providers (hosting, analytics, email, payment processors) under confidentiality agreements.
• Professional advisors (legal, accounting) when necessary.
• Law enforcement or regulators when required by law.
• Business successors in the event of a merger or acquisition, with notice provided where applicable.

5. Data Retention

• Inquiry data: retained for up to 24 months unless a business relationship is established.
• Client account data: retained for the duration of the contract plus 7 years for legal and tax compliance.
• Marketing data: retained until you unsubscribe or withdraw consent.
• Website analytics: typically retained for 26 months.

6. Your Rights

Depending on your location, you may have the right to access, correct, delete, restrict, or port your personal data, and to object to certain processing. You may also withdraw consent at any time where processing is consent-based.

To exercise your rights, contact us at info@digiplugmarketing.com. We will respond within 30 days.

7. Cookies & Tracking

We use cookies and similar technologies to analyze website traffic and improve functionality. You can manage cookie preferences through your browser settings.

8. Data Security

We implement appropriate technical and organizational measures including encryption in transit, access controls, and secure hosting to protect your data against unauthorized access, loss, or disclosure.

9. International Transfers

Your data may be processed in India and other countries where our service providers operate. We ensure appropriate safeguards are in place for cross-border transfers.

10. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date.

12. Contact Us

For privacy-related questions or complaints, contact:

Data Protection Contact
DIGIPLUG MARKETING SERVICES LLP
Kakkanad,
Cochin, Kerala 682021, India
info@digiplugmarketing.com